Refund Policy

Action required to request a refund

In order to start the refund process, you must first download our form at the following link : Download

On this form, it is necessary to fill in all the information :

• Order Date
• Order Number
• Total Order Amount
• Items concerned by the request
• Name
• Street
• Postal Code
• City
• Country
• Email Address
• Phone Number
• Date and Signature

You must send this form to the email address contact@quickdna.com or by registered mail to the following address :

Quick DNA LLC
74 E Glenwood Ave #334
Smyrna, DE 19977
United States

Refund

The refund will be processed within 2 days and will be made to the same payment method you used at the time of purchase.

Refund Conditions

If the item is covered by a results guarantee, you can request a refund for this item if it did not work for you.

If the item was missing, damaged, broken, or defective upon delivery, you can also request a refund for the item.

If your order was not delivered within 30 days, you can also request a refund for the item.